CLIENT FEEDBACK: They love us—they really do!

Rather than listening to us blow our own horn, here's what just a few of our many clients have to say about our work and the results we've created for them:

New site brings in new international business on a continual basis
KRC Mining Consultants
Sydney, Australia
I wanted to take this opportunity to formally thank you for your invaluable assistance over the past two years. We had a website we had designed in-house and which provided little or no new business. In working with you, we have ended up not only with a website that people always comment favourably on, but one that brings in new international business for us on a continual basis. Since the site has been up, we have attracted clients from Columbia, Trinidad, Nigeria, Saudi Arabia and India. This is a remarkable outcome and one that has done much to insulate us from the financial situation in the Australian market. A big part of the success of the new site was also the rigorous way that you had us confront what it is we do and what we offer to our clients that is valuable. I think that this was the most difficult barrier to push through – you helped us clarify in simple terms what it was we did and the value of it. It would seem obvious (in retrospect) that if we couldn’t give you a quick, simple and succinct summary of our services, then it would be difficult to get a potential client to understand the same thing – but this was a real struggle at the time and one which you worked hard to get us through. Finally, it is worth noting that our website is not just for potential clients, but also for potential staff. In this day and age, internet savvy, switched on employees are going to look to your site to help determine whether it is worth applying for a job with you – our experience is that how our website looks has made a big difference to the quality of the people we have been able to hire. Working with you is helping us to achieve our goal of building a large, viable, international consulting business.
—Steve Franklin, President

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Design beyond expectations
Proactive Networks, Inc.
IT Services, California
The web site looks great. I like what you have done with the links and all the other adjustments. The entire site is beyond my expectations... I feel I am getting exactly what I want, and more. —Michael Curry, CEO

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Brochure doubles new business in just 10 days
Churchill Claims Services
California, Texas, Indiana, Ohio, Massechusetts & Florida, USA
We started our insurance claims inspection company about a year and a half ago and in that time we’ve been busy trying to make our services known to insurance company claims departments. We were doing OK and experiencing steady growth but I wanted more. We hired Design Strategies to create a professional logo and brochure, and after sending it out to our mailing list we were literally taken aback by the response we received. We increased our business by over 50% within the first 10 days of the brochure going out, and there are no signs that the flow is going to stop anytime soon! If you own a business of any kind and want to increase your sales or get more work in the door I heartily recommend Design Strategies. They get results!
—John Hawkins, CEO

[Note: Churchill quickly grew over the next few years to six locations across the US. The web site we designed for them shortly after the brochure has greatly enhanced this explosive growth.]

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Ten years growth and success
Broad Reach Benefits, Inc.
Employee Benefits Services Provider
Morristown, New Jersey, USA
I've worked with Len Williams as our graphic designer since 2001. Besides creating marvelous and meticulous work, he is extremely easy to work with. At this point in our working relationship he knows exactly what we want. So, when we ask for something new to be created it takes almost no effort on our part and the end result is right in line with what we need [web sites, brochures, logos, mailers, newsletters and magazine ads].
—Phil Cohen, President

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Unified corporate image, web site, brochures, DVDs, catalogs & books get great response
Basement Spaces, Inc.
Specialty Construction/General Contractor
I'm in the business of basement finishing. One of the business problems I had was that I had no unified look, no branding of sorts. I wanted something that would reflect what it is I do, be very professional, and highlight our high quality work. I found Len's website online and was very impressed with what I saw.
Len told me that his specialty was giving small business's like mine an image that was much more big business, much more professional. I originally contracted Len to create the new logo that you see. One glance at it and you know exactly what it is I do. It communicates beautifully. Now, be it known that Len didn't just sit down at his computer and crank this thing out in a few minutes. Nor did he simply send it to me and say, "here you go" and "by the way my invoice is on it's way." A lot of work and thought went into it. Much more so than I would have believed if you had asked me prior to the logo's creation. Lots of ideas were kicked around. Len doesn't quit working until he's satisfied, as well as me, the client. And like any good creative person inspiration knows no clock. I would hear stories of how, "I was in bed, and all of a sudden this great idea popped into my head—I couldn't sleep so I went to work on the project." Since the logo, Len has created my web site, killer business cards, envelopes, stationery letterhead, an absolutely awesome brochure, various DVD and CD covers, 2 catalogs, 2 books I've written and various other projects. Everyone that sees my promotional materials has been absolutely impressed with them. I get requests everyday from my web site from persons looking to have their basements finished. When I pass out the brochures to prospective clients they always want more information as this "looks so great."
I now have the look I was looking for. I'd also like to add that if you have any concerns about having a long distance relationship with Design Strategies — have no fear. Anything he can create can be emailed back and forth, and he is very accessible via phone or Skype. I VERY highly recommend Design Strategies to assist you in whatever promotional materials you may need.
—Dave Schrock, Basement Spaces, Inc.

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New logo, three brochures & web site double sales leads in three months
Kenneth J. Gerbino and Company
Investment Management
I wanted to acknowledge the tremendous job you did for Kenneth J. Gerbino and Company. Not only did you crate a whole new image for our company, but because of your incredible marketing expertise, the number of new leads we are now getting has doubled. This tremendous increase in new business is a direct result of the work you did for us as a company.
—Richard Graf, Executive Director

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Corporate image, mailer create highest sales during "slow" season
Renaissance Raingutters
California, USA
Just wanted to drop you a note to show off our new letterhead — pretty nice, huh! I thought you should be the first outsider to know that our sales for the month of June are the highest they’ve been in almost 2 years! And we’re definitely well into our normally "slow" season for raingutters! I’ve done a couple of small mailings to different contractors (on our new letterhead and with our new business cards and envelopes, of course!) and that source of business has picked up also, so I’m looking forward to getting with you again in the future to mock up a more spot-on piece for that public also. At the rate things have turned around the only problem we may have with that is finding the time to get with you do to it! Nice problem in my book! Anyway, I wanted to share this win with you as you were instrumental in it and just say thanks for your help. It was a real pleasure working with you!
—Judith Cox

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Brochure creates 300% increase in assignments to $4.8 million in four weeks
Fidelity Creditor Service, Inc.
Credit Collection, California, USA
I have just closed the books on our March new business postings and I couldn’t be more excited. We have now been sending out our new brochure for only eight weeks and our new business assignments have gone from $1.5 million dollars in February to just short of $4.8 million dollars in March. That’s over a 300% increase in new business in jsut eight short weeks. It’s absolutely incredible! My staff are very proud of the new brochure and they pass them out whenever they get the opportunity. I have also received a very positive response from several existing clients who just recently saw the new promotional piece for the first time. They were very impressed and the brochure seemed to validate them for having made the decision to do business with our firm. I want to thank you for creating such an effective promotional tool. It has not only helped us to create an improved self image, it has also increased the professionalism being demonstrated by members of my staff. If there is anything I can do to assist you just let me know.
—Walter H. Carleton, President

To say "we have been pleased" would be an understatement
Titan Oil Recovery, Inc.
California & Texas, USA
It is my pleasure to recommend Len Williams and Design Strategies, Inc. for graphics and website design. Len began working with Titan Oil Recovery, Inc. in 2002, but I have personally worked with Len for the past four and a half years. The working relationship has been a pleasure and the quality of his work is extraordinary. In this day and age, it seems harder and harder to find dedicated and professional help in any field. Len is unique in his responsiveness, professionalism, and his attention to detail. He has both technical and artistic skills that are well utilized in his craft. On many occasions, I have observed Len working on projects late into the evening (really into the early morning). This often results because Len was “on a roll” with the professional juices flowing and he simply works until the job is done. This attribute is quite remarkable and his work is outstanding. To say, “we have been pleased with his work” would be an understatement of some magnitude.
—Brian Marcotte, President & CEO

You have been instrumental in Titan's progress.  Being able to count on you makes MY job immeasurably easier! You are the best!
—Frankie Jennings, Administrative Exec

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Mailer dramatically increases ticket sales and conference attendees
Renaissance Raingutters
California, USA
DataForce has sponsored the DevCon West conference for several years running. The first two years we just threw together our own promo. I say “threw together” because that’s how it looked, but actually we invested many valuable hours fiddling and wondering and arguing. Within 48 hours of hiring Design Strategies, Inc. for this year’s promo piece I wa sure that I will never do another promo piece myself. Why waste time and effort for a home-brew looking piece when I can get professional work, pay for it out of increased sales, and get to work with a great guy. The mailer you wrote and designed for us was sent out to our mailing list about two weeks ago. As a result we have already made 55 ticket sales and have never had this many sold this far in advance of the conference. Normally the majority of sales occur within the last 3 weeks before each conference. Obviously, the mailer is working very well and we expect a large turnout this year. Our call-in staff uses it as a reference point when talking to customers, as the information has been arranged in such a way as to make the programmer want more, which pulls him right into the conference. We’re also reaching a wider audience with more inquiries from people who wouldn’t normally call or be interested. Thanks again for your help.
—Bruce Gilham, Owner & President

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Over 7 years of successful design collaboration
BNI Communications
Marketing & PR Agency
California, USA
I've had the unique opportunity to work with Len Williams and his company, Design Strategies, for roughly seven years now. Our agency and our clients have benefited richly from Len's creative talents, many of which are apparent the moment you look at his work, but I have found that to really appreciate the mastery of his craft, you have to work with him. The fine attention to the slightest details, the subtle but immeasurable elements of integration, and the use of emotion in graphics all equal design communications that hits the mark and produces the desired results — every time. My most recent experience has been working collaboratively with Len on a corporate identity for a new business venture, UNlimited, Inc. After weeks of pouring over market research and purpose of our company, he was able to design a graphic communication for our logo that immediately demands attention; shouting from the rooftops that organization not only exists, but is extremely successful — right out of the gate! I have consistently found that working with Len Williams makes excellent business sense and regularly receive "pearls for pennies."
—Lance Imburgia, President

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Excellent response to newsletter and mailers
Universal MD
Medical Services, California, USA
I would like to take this opportunity to thank you for such a superb job you have done in designing our promtional materials. Dr. Telghany’s newsletter was a great success. After the newsletter was sent out, every day for 2 months we received phone calls and letters from our old patients expressing how glad they were to hear from Dr. Taleghany. My client, Dr. Taleghany, was so happy about the results which were brought about by your talented work, that he wants to throw a party and invite all of his colleagues to express his gratutude and happiness. The other sucess which I would like to share wit you is about the promo piece you did for Pacific Corporation. The Executive Director of the hospital, persally called me and said, "This is one of the best promo pieces that I have seen in my 10 years of work as administrator." Similar compliments have been coming to us from other executives in the corporate office. Althought this might sound somehow exaggerated, those who know me can say that I don’t give credit easily unless it is duly earned. Yours is rightly justified.
Thank you again, and we are looking forward to being even more successful with your h elp and your superb products.
—Ali Shaw, President

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Ads continue to sell for years
Micro 2000
Computer Diagnostics
I wanted to let you know how things are going with us and the positive effects that your design work has had on our sales lines. We have been in the Personal Computer business (Diagnostic Software) now for more than three years and we have tried just about every form of print advertising available—magazine inserts, space advertising, card decks, direct mail, flyers, etc. etc. We had you do an ad for us a few years ago that advertises our repair tool kits. I had you do this in different sizes, configuarations, and colors to suit whatever we needed for our many varied applications. We also had other ads that we have usded from other sources than DSI but, I must say, those ads you did have been, and continue to be, our strongest pulling message so far. I have found your ads to be high toned in design, appropriate to our market, with a clear and concise message and very easy to read. I have been approached by different publications from time to time with questions like "Isn’t it time you changed that ad you’ve been running with us for so long?" and my only response has been "Why change somethign that continues to pull?" So Len, I am very happy with the service at DSI and I wish you every success.
—Robert McFarlane, CEO

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Fantastic mailer response rate of 5-10%
Settle & Associates
Health & Nutrition Services
I wanted to take a moment to thank you for the fine job you did on my project back in August. The problem is that I’ve been so busy handling the responses to the mailer that you designed for me, I haven’t had time to think about thanking you for it. Normally, with a direct mail piece I am very happy with a 1% response. With your flyer I routinely get a minimum of 5% and sometimes as high as 10% response. This is absolutely fantastic! Your ability to really duplicate what is wanted and needed by the client coupled with your mastery of marketing and graphics gave me what I wanted: results! You can be sure that any future marketing pieces I want will be done by you!
—Bruce J. Settle, D.D.S.

DESIGN STRATEGIES, INC.
2060 Sunset Point Road, Unit 52
Clearwater, Florida, USA 33765
Phone: (727) 466-6888
Fax: (727) 466-6881
Skype: design-strategies